What if I’m not sure whether my situation is an emergency or not?
If you are not sure, call us. Dispatchers are trained to determine if your situation requires emergency assistance.

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1. When should I call 9-1-1?
2. What if I’m not sure whether my situation is an emergency or not?
3. Why are callers sometimes provided another number to call when 9-1-1 is dialed?
4. I have a hearing impairment and cannot communicate over a regular telephone. What should I do if I need help in an emergency?
5. How does 9-1-1 work?
6. Can I call 9-1-1 from my cellular or PCS phone?
7. What is a 9-1-1 address?
8. How can I find out what my 9-1-1 address is?
9. Where do I get a new 9-1-1 address from?
10. What is a 9-1-1 surcharge?