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9-1-1 Center

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1. When should I call 9-1-1?

Any event that threatens health, life, or property should be reported to 9-1-1. Some examples of events that would require emergency assistance are crimes in progress (those happening right now or that just happened), fires, or medical problems.

2. What if I’m not sure whether my situation is an emergency or not?

If you are not sure, call us. Dispatchers are trained to determine if your situation requires emergency assistance.

3. Why are callers sometimes provided another number to call when 9-1-1 is dialed?

Dispatchers are trained to determine if a situation requires emergency assistance. Callers who call 9-1-1 for general information (i.e., to request a telephone number, weather report, school closings, etc.) will be asked to call back the non-emergency telephone number (706) 695-6222 to free 9-1-1 lines in the event of a true emergency.

4. I have a hearing impairment and cannot communicate over a regular telephone. What should I do if I need help in an emergency?

Call 9-1-1. Dispatchers are trained to handle calls received on a TDD/TTY (telecommunications device for the deaf or teletypewriter) and Murray County 9-1-1 follows the requirements set forth by the Americans with Disabilities Act (ADA) providing direct, equal access to all callers.

5. How does 9-1-1 work?

9-1-1 is a very complex system. Basically, when you call 9-1-1 from a traditional land line phone, the telephone company you have service with provides 9-1-1 with the telephone number you are calling from, the address you are calling, and the name of the person who receives the telephone bill. On occasion, the address provided to 9-1-1 could be incorrect. Always be prepared to provide your exact location to the dispatcher. For more in depth explanation of how 9-1-1 works, visit 9-1-1 Magazine Online.

6. Can I call 9-1-1 from my cellular or PCS phone?

Yes. If you have an emergency, you may call 9-1-1 from your cellular or PCS phone, but always be prepared to provide your exact location. The information received by 9-1-1 from your cellular or PCS phone will differ from when you call from a traditional land line telephone. Calling 9-1-1 from your cellular or PCS phone will provide us with the ability to receive basic information along with identifying your location within 50 to 300 meters (approximately 164 feet to 984 feet) depending upon your wireless service provider.

To make this easier to understand, say there is an accident on the side of the road and you call 9-1-1 from your cellular or PCS phone, but you don’t know where you are. Your phone would provide us with enough information to get emergency personnel close enough to look for and find you. However, if you are at home and you live in a subdivision or apartment complex and you call 9-1-1 from your cellular or PCS phone, we could still send emergency personnel, but it would take longer to find you because emergency personnel would have to go door-to-door until they found the correct house or apartment.

7. What is a 9-1-1 address?

A 9-1-1 address is a physical street address assigned to an inhabitable structure (i.e., residential, business, or industrial structure). 9-1-1 addresses assists dispatchers and public safety personnel in locating a caller in an emergency situation.

8. How can I find out what my 9-1-1 address is?

If you have just moved into an existing residential, business, or industrial structure, there should already be a 9-1-1 address assigned. You may find out your 9-1-1 address by contacting the Murray County building inspector's office.

9. Where do I get a new 9-1-1 address from?

New 9-1-1 addresses are assigned by the Murray County building inspector's office.

10. What is a 9-1-1 surcharge?

A 9-1-1 surcharge is a fee collected by telephone service providers (traditional land line, VoIP, and wireless) based on jurisdiction and forwarded appropriately. The fee for each of these in Murray County is $1.50 per line. The fees can only be used to pay for equipment, salaries, rates associated with service suppliers, and office supplies as described in Georgia General Assembly HB 470

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Animal Control

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1. When is the vet there?

There is no on-site vet present. You may visit any one of the locations listed below.

My Kids Have Paws
169 Waterfront Way
Dalton, GA 30720
(706) 671-1104

National Spay Alliance
2518, Cleveland Highway Ste #15
Dalton, GA 30721
(706) 370-7594

Murray County Veterinary Service
344 Duvall Road
Chatsworth, GA 30705
706.695.4691

RTK Veterinary Clinic
1526 Highway 225 N
Chatsworth, GA 30705
706.695.3825

2. How long do you keep your animals?

We keep stray animals for five days. After that, the animals will be up for adoption or rescue, whichever comes first.

3. Is there a leash law?

Yes, Murray County does have a leash law. Murray County Animal Ordinance

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Assessor's Office

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1. Why did my tax bill go up?

The state homestead tax relief grant that has given you a credit on your homesteaded property tax bill will not be available on your 2009 tax bill. The legislature passed House Bill 143 that removed this grant and provides to make it available again if state revenues grow at least 3% plus the rate of inflation.

2. How do I appeal my assessment?

If you receive a Notice of Property Value Change (assessment notice) and you disagree with the value of the property, you must file a letter with the Assessors Office within 45 days of the date of the notice. Give as much information as possible about why you feel the value is incorrect. To ensure the appeal reaches the Assessors Office, mailing your appeal by certified mail or hand-carrying to the office is suggested.

3. What happens after I file my appeal?

The appeal is reviewed by the Board of Assessors. You will be notified in writing of their decision. The time of response varies with the number of appeals received. Instructions regarding the decision are included in the letter from the Assessors.

4. What is the date that I am liable for ownership?

January 1. All property shall be returned by the taxpayers for taxation to the tax commissioner or tax receiver as provided by law. Each return by a taxpayer shall be for property held and subject to taxation on January 1 next preceding each return.

5. The ownership listed on the Assessment Notice is incorrect. I no longer own this property or I recently purchased this property. What do I do?

Assessment notices and tax bills should be forwarded to the owner of record on January 1 of each year. If you are no longer the owner, you may forward the notice or bill to the new owner. If you are a new owner after January 1, the information will be in your name next year.

6. How do I find out ownership of property?

This information is a public record and is available during regular business hours in the assessors office or by viewing Maps and Parcel Information.

7. Did my mortgage company pay my taxes?

Tax bill collection questions are handled through the tax commissioner's office.

8. When and how do I file for homestead exemptions?

Homestead exemptions are filed in the tax assessor's office in lieu of the tax commissioners office. Documentation of ownership is required. Verification of income is required for elderly exemptions. Call the tax assessors office at (706) 517-1400 ext. 2 for full details. Regular homestead exemptions may be filed online, but due to income verification you will need to come into the office or mail in elderly exemptions. A homestead freeze exemption is available after having a homestead for one year. Apply for the freeze in the office.

Homestead Exemption Form

9. What are the requirements for regular homestead exemption?

The taxpayer must own the property and be living on the property January 1 of the year in which they apply. There is no income requirement for this exemption.

10. What are the requirements for the elderly exemptions?

There are different requirements and different ages for all the elderly exemptions in Murray County. The best way for our office to make sure you have all the exemptions you are eligible for is to contact our office at (706) 517-1400 ext. 2 or come by our office.

11. What are the requirements for veteran’s exemptions?

The taxpayer must be 100% disabled during war and must provide legal documentation from the Department of Veterans Affairs.

12. What are the requirements for low income exemptions?

The taxpayer’s household income must be less than $15,000 per year and must provide proper documentation.

13. What is a special assessment and how do I apply?

The state provides for covenant programs for property that qualifies and meets certain criteria. Applications are taken in the Assessors Office each January 1 through April 1. The special assessment exemptions are Conservation Use (CUVA), Preferential Assessment, and Forest Land Protection Act (FLPA). These programs have acreage and use requirements. For information, contact the tax assessor’s office at (706) 517-1400 ext. 2.

14. How do you value my mobile home / manufactured home?

If you live in a manufactured home and own the land on which the manufactured home sits, then you may file for a homestead exemption. You will receive a homestead exemption decal / sticker between January 1 and May 1 of each year at no cost and pay the manufactured home taxes included with your land taxes between October 1 and December 1.

Other manufactured homes, such as rental units, will purchase a decal / sticker between January 1 and May 1 each year.

All manufactured homes are valued using the NADA Valuation Book unless the taxpayer files a return and meets the requirements to put the home on as a permanent structure.

15. What is personal property?

According to code 48-1-2 (22) Personal Property Defined, tangible personal property means personal property which may be seen, weighed, measured, felt, touched, or which is in any other manner perceptible to the senses.

16. What do I include on my personal property return?

According to code 48-5-3 Taxable Property, all real property including but not limited to leaseholds, interests less than fee, and all personal property shall be liable to taxation and shall be taxed, except as otherwise provided by law. Liability of property for taxation shall not be affected by the individual or corporate character of the property owner or by the resident or non-resident status of the property owner.

17. What personal property is exempt?

According to code 48-5-42 Exempt Personal Property, all personal clothing and effects, household furniture, furnishings, equipment, appliances, and other personal property used within the home - if not held for sale, rental or other commercial use - shall be exempt from all ad valorem taxation. All tools and implements of trade of manual laborers shall be exempt from all ad valorem taxation in an amount not to exceed $2,500 in actual value, and all domestic animals shall be exempt from all ad valorem taxation in an amount not to exceed $300 in actual value.

The intent of code section 48-5-42.1 Personal Property Tax Exemption for Property Valued at $7,500 or Less, is to exempt from the payment of ad valorem taxation certain tangible personal property in which the tax due does not exceed the reasonable cost of administering and collecting the tax. All tangible personal property of a taxpayer, except motor vehicles, trailers, and mobile homes, shall be exempt from all ad valorem taxation if the actual fair market value of the total amount of taxable tangible personal property owned by the taxpayer within the county, as determined by the board of tax assessors, does not exceed $7,500.

18. What is an appraisal?

An appraisal is an estimate or opinion of value. The resulting opinion of value derived from the appraisal is usually a written statement recorded within the assessor's office. This statement sets forth an opinion of the value of an adequately described property as of a specified date, supported by the presentation and analysis of relevant data. In the property tax world, this appraisal or estimate of value is referred to as fair market value.

19. How was my property appraised?

The assessor's appraisal staff reviews all property to be assessed, then values it using established appraisal techniques. Georgia statutes require that each parcel of real estate be appraised according to its market value after considering its zoning, use, deed restrictions, and other factors deemed pertinent to arriving at market value. Property values change continuously with changing economic conditions. In addition to market changes, numerous physical changes affect the value of land and buildings. This requires physical inspections of all properties subject to assessment within Murray County.

20. What is an annual property value update?

It is an update of all property values in Murray County conducted under the direction of your local Board of Assessors. The Board of Assessors is a state-certified, five-member board whose duties are to see that all taxable property within the county is assessed (through its appraisal staff) at its fair market value. They also ensure that fair market values between individual taxpayers are fairly and justly equalized so that each taxpayer pays an amount as close as possible to their proportionate share of taxes. The assessor's office is not involved in the collection of property taxes.

21. Why is it necessary to annually update property values in Murray County?

State law requires that all property in Georgia be assessed at 40% of market value. A property value update is the most equitable way to accomplish this. One purpose of updating property values is to make sure that the assessed values reflect the changes that have occurred in property values since the last countywide reappraisal, which was completed in the previous year.

22. Will all property values change?

Yes, property values probably will change, but all property will not change at the same rate. There are differences between individual properties and between neighborhoods. In one area, the sales may indicate a substantial increase in value in a given year. In another neighborhood, there may be no change, or even a decrease in property values.

For example, one-story houses may be in more demand than two-story houses or vice versa. Older homes in the same area may be rising in value more slowly than newer homes. Among the numerous factors to be considered that will cause values to differ are location, condition, size, quality, number of baths, a finished or unfinished basement, garages, and many others. However, higher assessments do not necessarily translate into higher taxes.

23. Who performed the value update appraisal work?

State-certified members of the assessor's appraisal staff did the value update appraisal work. They have many years of experience in property assessment and are familiar with the Murray County real estate market.

24. What is market value?

State law requires that your property be assessed at 40% of its fair market value. Market value is defined as the amount a typical, well-informed buyer would be willing to pay for a property.

For a sale to be a market value (arm's length) sale, the seller and buyer must be unrelated. The seller must be willing (but not under pressure) to buy. The property must be on the market for a reasonable length of time. The payment must be in cash or its equivalent, and the financing must be typical for that type of property.

25. What if there hasn't been a recent arm's-length sale of my property?

The next best evidence is the arm's-length sales of reasonably comparable properties. These are properties similar to yours in location, age, style, condition, and other features such as the number of bedrooms, bathrooms, and size of garage that affect market value.

26. What if there are no reasonably comparable sales?

We will then consider all other factors that may affect the market value of your property. The cost to replace your building(s), less any depreciation, plus the value of the land could also be used to estimate market value.

For commercial type rental properties, the income and expenses could be considered.

27. I have recently built my house. Will the actual construction costs be considered?

Your construction cost is a historical figure that may or may not reflect the current market value of your property. It is only one element that will be considered.

28. What will happen to my assessment if I improve my property?

Generally speaking, improvements that increase the market value of a property also increase the assessment.

Examples of typical items that may increase the assessed value of your property include adding rooms or a garage, brick or vinyl siding, substantial modernization of kitchens or baths, central air conditioning, fireplaces, or extensive remodeling.

29. Will my assessment go up if I repair my property?

Normal maintenance will help retain the market value of your property, but generally will have little affect on your assessment.

30. How can my assessment change when I haven't done anything to my property?

General economic conditions such as interest rates, inflation rates, and changes in the tax laws will influence the value of real estate. Georgia law requires that as property values change in the marketplace, those changes must be reflected on the local assessment roll.

31. Will I be notified if there is a change in my assessment?

Yes, Georgia law requires that whenever an assessment is changed, the owner must be notified.

32. Why do we have a property tax?

All properties in Murray County are assessed for taxes so that county governments may finance the operation of its schools, public safety, infrastructure improvements, and quality of life. This assessment provides a uniform method by which each taxpayer can absorb their fair share of this cost, in proportion to the worth of their individual properties.

The property tax is part of a well-balanced revenue system. It is a more stable source of money than sales and income taxes because it does not fluctuate when communities have economic recessions.

As Murray County governments continue to upgrade schools, public safety, infrastructure improvements, and quality of life, your property values rise. Some of the windfall benefits you receive are recaptured by the property tax.

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Commissioner's Office

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1. How can I get my driveway graded or graveled?

By Georgia law, the county cannot supply labor, equipment, or materials to be used on private property.

2. How do I report maintenance issues on a public roadway?

Issues regarding roadways and right of ways should be reported to Public Works.

3. How do I file a complaint / concern?

Report a concern using our Request Tracker.

4. When is the next commissioner's meeting?

The regular monthly commissioner’s meeting is held on the first Tuesday of each month at 9:00 am in the Hearing Room of the Murray County Annex at:
121 North Fourth Ave.
Chatsworth, GA 30705

5. How can I get agendas and minutes for meetings?

Agendas and minutes are available on this website. Archive Center

6. Where are you located?

The commissioner’s offices are located in the Murray County Annex at 121 North Fourth Avenue in Chatsworth. The mailing address is:
P.O. Box 1129
Chatsworth, GA 30705

7. What hours are you open?

The Commissioner’s Office is open Monday through Friday, from 8:00 am to 5:00 pm, except holidays. County Holidays

8. Do I need a business license in Murray County?

For information on business licensing in Murray County, see our page on business license.

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Coroner's Office

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1. Why doesn't the coroner investigate every death?

The coroner investigates any death that is suspicious, violent, or in any way unexpected. There are other specific cases that the coroner is required to investigate as well. If someone dies who has been ill and under the care of a physician, often the physician will make a determination of the cause of death and there is no need for a coroner investigation. Also, hospice patients are generally not considered a coroner case.

2. Who determines if an autopsy is needed?

The coroner, along with law enforcement and the Georgia Bureau of Investigation, will determine in each individual case the need for an autopsy. In this situation, consent from the family is not required. There are also certain cases where an autopsy is required by law. If an autopsy is not done, but the family wishes to have one done, they can arrange to have one done at their own expense.

3. What responsibilities and authority does the deputy coroner have?

Deputy coroners have the same duties, responsibilities, and authorities that the coroner has, and acts as the coroner in his absence. While the coroner is elected, deputy coroners are appointed.

4. How can I get copies of a death certificate?

The coroner's office maintains a file on each case, which includes a non-certified copy of each death certificate. Certified copies of death certificates can be requested from the funeral home at the time of the funeral arrangements. Murray County Probate Court maintains death certificates of all deaths that occur in Murray County, and certified copies can be obtained from there at any time. The Georgia Department of Community Health Office of Vital Records may also be able to provide certified copies. Their phone number is (404) 679-4702.

5. How can I reach the coroner's office?

The office phone number is (706) 695-7484. Someone will usually be available at this number during normal business hours, and often during non-traditional business hours as well. There is a recorded answering service, and you will receive a return call as soon as possible if you wish. If you need to report a death, or otherwise have an emergency, you may call 9-1-1 locally, and the dispatchers will be able to contact us as needed.

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Elections

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1. What are the voting hours on election day?

The polls are open from 7:00 am until 7:00 pm.

2. How far ahead must I be registered in order to vote?

You must be registered 30 days in advance of election day.

3. What can I do if I am not certain where I vote?

Your voting precinct is listed on your voter card. If you do not have your card, you can call the election office at (706) 517-1400 (option 7) to ask or you may log onto the Secretary of State website. There is a poll locator on the website that is easy to use. In most instances, you will vote at the same location as a neighbor.

4. Do I need to bring the voter card I received in the mail to the polls?

No, that card is only used to inform you of your polling place. It cannot be used for identification purposes.

5. What identification do I need to bring to the polls?

Any one of the following:

• A Georgia driver’s license, even if expired
• A valid photo ID from any branch, department, agency, or entity of the U.S. government, Georgia, or any county, municipality, board, authority or other entity of Georgia
• A valid U.S. passport
• A valid U.S. military photo ID
• A valid tribal photo ID

6. Why am I not able to vote for people in different parties on primary election day?

Primaries are not really elections; they are a nominating process used by the political parties to choose candidates to be placed on the general election ballot in November. Georgia law permits a voter to participate in the primary of the voter’s choice.

7. Can I change parties if there is a runoff primary?

No, you must vote the same party ticket which you voted in the primary.

8. Can I vote in a primary runoff if I did not vote in the primary?

Yes, you may choose either party ballot.

9. When is absentee voting available?

Absentee ballots are available 45 days prior to election day or 21 days prior to a special election.

10. When is early voting open?

Early voting is open Monday through Friday during the week before the election. There is no early voting or absentee voting on the Monday before election day.

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Employment

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1. How do I find out what jobs are available with Murray County?

When Murray County has a job opening, we will post the available position in our county buildings and on our website for at least five business days. Current Job Openings

2. How do I apply for a job with Murray County?

Applications must be submitted online, or download an application online.

3. How long does my application stay on file with Murray County?

Murray County keeps applications that have been submitted on file for 90 days.

4. Do I have to have a high school diploma or GED to apply for a job with Murray County?

Yes, all job positions with Murray County require a high school diploma or GED equivalent.

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Environmental Health

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1. My child or myself has been bitten by an animal. What should I do?

Wash the wound thoroughly and vigorously with soap and lots of water. Call your physician immediately and explain how you were bitten. Follow the doctor’s advice. Report the bite to this office at (706) 517-1400 ext. 8. If it is after regular business hours, please call your local police department and file a report with them. After-hours advice can also be obtained from the Georgia Poison Control Center at (800) 222-1222.

2. Where can I find out the most recent score my favorite restaurant received on its most recent food service score?

Food service scores will be posted monthly on our website. Food service scores are also sent to the local newspapers, including The Chatsworth Times and The Daily Citizen News, the first week of each month. Restaurant Scores

3. How do I obtain a permit to install a new septic system?

To obtain a permit to install an on-site sewage management system for a newly constructed residence, a soil study needs to be performed by a Georgia-registered soil classifier.

After obtaining the soil study, you may apply for permit by bringing the soil study, and a copy of the floor plan for the house, and the applicable fee to the Environmental Health office at 121 North Fourth Avenue.

4. My septic system is not working properly and I think it needs some repair work - what will I need to do?

A repair permit must be obtained before septic contractors can begin work. To obtain a permit, come to our office at 121 North Fourth Avenue, apply for the permit, pay the $100 fee, and an inspector will come to your property and assess the problem and advise you on the best options to fix the problem.

5. How can I find out if a person is certified to install septic systems?

A list of currently certified installers can be found on the Georgia Department of Community Health's website.

6. How can I find a certified soil classifier?

A list of currently certified soil classifiers can be found on the Georgia Department of Community Health's website.

7. How do I become a certified septic contractor?

You must pass a written or verbal test in order to receive your license. To set up a time to take the test, contact Ray King at the North Georgia Health District at (706) 272-2342.

A study guide and application can be found at the Georgia Department of Community Health's website.

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Fire Department

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1. Why does a fire truck show up when I call for EMS?

In the case of a life-threatening emergency, we will respond a fire truck along with an EMS unit to provide extra assistance since all of our personnel are trained to provide at least basic life support.

2. What can I legally burn, and when can I burn it?

Normally, citizens are allowed to burn small piles of leaves or small limbs as long as the fire is out by sunset and the resident obtains a burn permit by calling the Georgia Forestry Commission at (706) 695-3422.

3. Can the Fire Department burn the old house on my property?

No, with the updated state and federal laws the Fire Department can no longer use old houses for fire training.

4. How can I request firefighters for a school visit or public event?

Please call the Fire Safety Division at (706) 695-2088 or go to their office, located at 810 G.I. Maddox Parkway.

5. How do I become a firefighter?

For more information, please contact the Training Center at (706) 517-5822 or come by any fire station in Murray County.

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Keep Chatsworth-Murray Beautiful (KCMB)

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1. What can I recycle?

For recycling information, see KCMB's Guide to Recycling.

2. How much does it cost to adopt a mile or a spot?

There is no cost associated with either program other than the time commitment. KCMB provides safety vests, gloves, bags, and getters for litter pickup and absorbs the cost of signage. KCMB also provides plants for beautification of sites when adopting a spot.

3. Do I have to wear a vest for litter pickup and what is the difference in the color of the vests?

Vests are a requirement for litter pickup due to safety reasons. KCMB provides vests for both volunteers and community service workers. Volunteer vests are the bright yellow / green and community service workers' vests are orange.

4. Where are you located?

KCMB is located at the corner of Market Street and 1st Avenue in downtown Chatsworth at 302 E Market Street.

5. What are your hours of operation?

Hours of operation are 8:00 am - 4:00 pm Tuesday through Friday and 8:00 am - 12:00 pm on Saturday. We are closed on Sunday and Monday.

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Magistrate Court

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1. Can I use self help to evict the tenant from the rental property without the commencement of a dispossessory?

No. A landlord may legally remove a tenant and the tenant's property from rented premises only under the dispossessory procedure. If a landlord uses self help to evict a tenant without a dispossessory it is a tort for which the tenant may recover damages in a civil action, and a landlord who cuts off utilities may be subject to misdemeanor prosecution under OCGA 44-7-14.1.

2. I am the defendant and have been served with a lawsuit, what do I need to do?

You can submit your answer in writing to the court. Another option is to consult with an attorney.You must file the answer within 30 days of being served. Answers for landlord-tenant matters must be filed within seven days. The date after service is counted as day one. If the 7th day falls on a day when the court is closed (a weekend or legal holiday), the answer is due on the next day the court is open. Answers must be filed to be legally sufficient. The date of mailing is not the date of filing. If you are close to the deadline for filing your answer, bring your answer to court and file it with the clerk yourself. Do not let an inadvertent delay in mail delivery cause you to waive your legal defenses. There is no cost to file an answer.

On the 31st day after service, the case goes into default. However, the defendant has an additional 15 days to open the default by filing a late answer and paying all court costs along with the answer. While you may file an answer beyond the 45th day following service, such answer may be a legal nullity and void. You protect your rights by timely filing an answer with the clerk of court.

If you are also contending that the plaintiff actually owes you money, you should file a counterclaim against the plaintiff at the time you file your answer against the claim the plaintiff has filed against you.

3. I am the judgment creditor and my judgment has been paid, what do I need to do?

Upon payment of the entire debt upon which a judgment or writ of fieri facias (FiFa) has been issued, the judgment creditor shall timely (within 60 days) direct the clerk(s) of the appropriate court(s) in person or writing to:

• Cancel the writ of FiFa, if a writ was issued
• Mark the judgment satisfied

The failure to timely comply may subject the judgment creditor to monetary damages, O.C.G.A. 9-13-80. The writ of FiFa should be canceled with clerk of superior court in each county where you filed the writ. Also, this form should be submitted to clerk on all judgment and consent judgments upon receipt of full payment.

4. What are the requirements for a landlord filing a dispossessory action?

The relationship between the parties must be landlord and tenant. The tenant must be either a tenant holding over, a tenant at will, a tenant at sufferance, or not paying rent as it becomes due. The landlord must have made a demand for possession of the premises prior to commencement of the proceedings.

5. Can I appeal my civil case if I lose?

Yes, to appeal your civil case you must file a notice of appeal with the clerk of Magistrate Court within 30 days of the entry of judgment by the court. Appeals from dispossessory cases have to be filed within seven days and follow a different format. You must send a copy of the appeal to the other party.

If your case is appealed, it will be transferred to the Superior Court of Murray County. When a case is transferred pursuant to an appeal, the case will be assigned a new case number and will be scheduled for a new trial. You will receive notice from the Superior Court as to when your new trial will be held.

6. The tenant has filed his or her answer, so when will the hearing be held?

After an answer is filed in a dispossessory action, the court will call you to while the defendant is in the office filing their answer. We will schedule the hearing for the next business day available for our dispossessory calendar. Dispossessory calendars are usually heard every weekday morning at 9:00 am.

7. Can I reduce my claim to $15,000 and file it in Magistrate Court?

You can limit your claim to $15,000, even if you feel that you are owed more than that amount and file your case in Magistrate Court. However, your recovery will be limited to $15,000, even if your case is later appealed to a court which can award more than that amount.

8. How do I file my civil case?

You can file your case by preparing a statement of claim with the clerk of Magistrate Court. The defendant must be a resident of Murray County, and you will need to know the defendant’s address to file this claim.

A Statement of Claim Form is available at the Magistrate Court clerk's office. Your claim must set forth the facts, which form the basis of your suit. You do not have to recite all of the evidence that you intend to produce at trial, but you should provide enough information so that the defendant will know what he or she is being sued for. If you have documents that support your case, you should attach those documents to the Statement of Claim (for instance, attach invoices, statements of account, contracts, work orders, etc.).

The cost to file a civil claim with the Murray County Magistrate Court is $97.00 for the filing fee.

9. What services are not handled by Magistrate Court?

Murray County Superior Court handles child support, divorce and divorce cases, and land disputes. Contact Superior Court at (706) 695-2932.

Murray County Probate Court handles death and birth certificates, marriage licenses or certificates, and traffic violations. Contact Probate Court at (706) 695-3812.

Restraining orders must be done by an attorney.

10. Where should I file my case?

You must file your case in the county in which the defendant (the party you are suing) resides. This requirement is referred to as venue.

• Individuals: For an individual, venue is the county of the person's legal residence.
• Businesses:
  The proper venue for a business defendant is determined by the type of business. For a sole proprietorship, the suit should be brought in the county in which the owner of the business resides. For a partnership, the suit should be brought in the county in which at least one of the owners resides. For a corporation, the suit should be brought in the county which the corporation has designated with the secretary of state as its registered office.
• Multiple Defendants: For multiple defendants, you can file your case in any county in which venue would be proper for at least one of the defendants, if they are jointly and severally liable.
• Out of State Parties: For a party which lives outside the State of Georgia, or a corporation from outside the State of Georgia, your case should be filed in the county in which the transaction or occurrence giving rise to the claim took place.

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Probate Court

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1. Where are you located?

We are located at 115 West Fort Street in Chatsworth, Georgia.

2. What are your office hours?

Our office hours are Monday through Friday, from 8:30 am to 5:00 pm (except legal holidays).

3. How many points are on my license or if my licenses are suspended?

Contact the Department of Driver Services at (678) 413-8400. Department of Driver Services

4. What other states honor a Georgia firearms license?

• Alabama
• Alaska
• Arkansas
• Arizona
• Colorado
• Florida
• Idaho
• Indiana
• Kentucky
• Louisiana
• Michigan
• Mississippi
• Missouri
• Montana
• New Hampshire
• North Carolina
• Oklahoma
• Pennsylvania
• South Dakota
• Tennessee
• Texas
• Utah
• Wyoming

5. How do I register my boat?

Contact the Department of Natural Resources at (800) 366- 2661. Department of Natural Resources

6. How do I obtain my Georgia hunters safety card?

Contact the Georgia Department of Natural Resources online.

7. What do I need to do to postpone my court date?

You must appear before the judge on the date that was given to you at the time that the original charge as made. If you were bonded out, then the person that is the bonding agent must contact the court and agree in writing that they are willing to stay on the bond. Then, this paperwork is submitted to the judge when you appear on the original date.

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Public Works

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1. How do I get a pothole repaired?

Contact the Public Works Department at (706) 695-3231, and a work order will be issued.

2. How do I obtain a driveway permit?

You will need to fill out a driveway permit at the Public Works Department.

3. How do I get a ditch cleaned out?

Contact the Public Works Department at (706) 695-3231, and a work order will be issued.

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Senior Center

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1. How do I become a participant of the senior center?

If you are 50 years old or older, you are eligible to participate in senior center activities. You should be able to function with minimal assistance. There is no application fee or membership dues, but you will be asked to provide your address, phone number, and emergency contact information.

2. What are the hours of operation?

Activities are scheduled from 9:00 am to 12:30 pm, Monday through Friday. The center is open from 7:00 am to 4:30 pm, Monday through Friday.

3. Do you provide transportation?

Yes, transportation to and from the center is provided by Murray Transit with a 24-hour notice of intent to participate. There is no fee for transportation to the center if you are age 60 or over, however a small fee is charged for persons under the age of 60. Murray Transit

4. If I have my own transportation, do I have to follow a set schedule?

No, you may feel free to come to the center at your convenience.

5. Are meals served at the center, and is there a cost?

Yes, a congregate lunch is served daily in our dining area that seats more than 100 people. The cost is $2 per plate. Carry out lunches are also available for $2.25 per plate. Please call to make a reservation before 10:30 am on the day you wish to eat with us. If you have dietary restrictions, you are welcome to bring your meal from home, so you may still enjoy the fellowship. A microwave and refrigerator are available for your convenience. Lunch menus are available one week in advance.

6. What activities are offered at the center?

Each month an activity calendar is posted at the center, as well as a monthly newsletter. Please feel free to drop by the center and pick one up at 820 G.I. Maddox Parkway.

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Sheriff’s Department

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1. How do I get information about someone that was arrested?

Contact the Murray County Jail at (706) 695-4593. They will advise you if someone has been arrested, the charges brought, and whether or not they will be released on bail, cited, or released on their own recognizance. They can also provide the bail amount.

2. How do I report people dealing drugs?

Please contact your local sheriff's service center for assistance. You will be asked to fill out a contact sheet. The information you provide will then be passed on to the officers working your area.

You can also report anonymously via our online form to the Murray County Sheriff.

3. How do I get assistance with evictions?

For assistance with evictions, please contact the Murray County Magistrate Court at (706) 695-3021.

4. How do I complain about barking dogs?

You should contact the Murray County Animal Control Facility at (706) 695-8003.

5. I was away and when I came home, I found my house had been broken into. Who do I call?

Call 9-1-1 so a deputy can be dispatched to your house. If you believe someone is still in your house, leave, call 9-1-1, and wait for a deputy.

6. How do I get a copy of a crime report?

For crimes reported in Murray County, contact the Sheriff's Records Section at (706) 695-4593. For all others, contact the responsible law enforcement agency.

7. How do I find out if a detective is working my case?

Contact Murray County Sheriff's Office at (706) 695-4592 for the telephone number of the responsible detective section. Ensure that you have your report number and can relate where the crime occurred.

8. How do I get a restraining order?

You should contact the Victim Witness Assistance Program at (706) 272-2273.

9. How do I sue someone in small claims court?

Contact the small claims court at the Murray County Magistrate Court, which can be reached at (706) 517-1400.

10. How do I report my car stolen?

Contact the 9-1-1 Call Center, and a deputy will be dispatched to your location.

11. How to I report housing code violations?

You should contact the Code Enforcement Officer at (706) 517-5899.

12. My car is missing. I think it has been repossessed. Who can I call?

You should contact the financial institution that made the loan for you to purchase the car.

13. What are the crime statistics in my area?

Contact the Sheriff's Department at (706) 695-4592 for the telephone number of the crime analysis section in your area.

14. How do I report cars speeding through my neighborhood?

Contact the 9-1-1 Call Center, and a deputy will be dispatched to your location.

15. How do I get legal papers served?

Contact the Clerk of Superior Court at (706) 695-2932.

16. Who do I contact for child custody issues?

Contact the 9-1-1 Call Center, and a deputy will be dispatched to your location.

17. Why should I file a crime report?

Primarily, you need to ensure that items taken in a crime are identified as stolen property so they can be returned to you if later located. This relates mainly to physical property, but it is just as critical to list account numbers and other personal identifying information may be compromised and later used in other crimes. Secondly, many law enforcement crime prevention resources are focused on using crime statistics from reported crimes. Thirdly, many insurance companies will not process claims related to crimes without a valid report.

18. I live in the city, and I need to file a crime report. How do I do this?

Other than the crime of identity theft, crimes should be reported based on where the crime occurred. Crimes that occur in the City of Chatsworth should be reported to the Chatsworth Police Department at (706) 695-9667.

19. How do I report someone illegally dumping garbage or hazardous materials?

Dumping of hazardous or non-hazardous materials should be reported to the Environmental Code Enforcement Officer at (706) 517-5899. You may also obtain assistance with ongoing dumping problems at your local Sheriff's Service Center.

20. My neighbor and I are not getting along. What can we do?

Contact your local Sheriff's Office at (706) 695-4592 and ask for assistance from a officer.

21. How do I call for a deputy?

For crimes in progress or other life-threatening emergencies, call 9-1-1. For non-emergency dispatch, call (706) 695-4593.

22. How do I request extra patrols in my neighborhood?

Contact the Sheriff's Department at (706) 695-4592 for assistance in dealing with neighborhood problems. Other resources and options are often more useful and available than extra patrols.

23. How do I report my child being assaulted on the way home from school?

If your child requires medical attention, obtain needed medical assistance and contact the the 9-1-1 Center for a deputy to be dispatched. For other reports, contact the school for assistance from a school resource officer or school safety officer. If the problem is still unresolved, contact the department for assistance at (706) 695-4592.

24. I think someone is using my name and passing forged checks. What can I do?

You need to obtain all available documents from your bank or financial institution. Contact the Sheriff's Department for assistance at (706) 695-4592. In Georgia, identity theft crimes are reported based on where the victim lives, not where the crimes are occurring.

25. How do I report a lost or stolen cellular phone?

Contact the Sheriff's Department (706) 695-4592 or other law enforcement agency in the area where the cellular phone was lost or stolen. You may have to make your report based on where you last had or used your phone. When you call, be sure to have your Electronic Serial Number (ESN). You can obtain this from your cellular telephone company.

26. How do I report a stolen vehicle license plate?

If the entire plate was stolen, contact the Sheriff's Department at (706) 695-4593.

27. I know who stole my property. Why doesn't the Sheriff's Department arrest the person right now?

Deputies arriving at a crime in progress are often able to accomplish an arrest on the spot. Except for critical situations, crimes reported after the fact require detailed gathering of information for investigation. Facts and evidence developed during the investigative process must be sufficient for an arrest warrant to be issued. Often, investigative workload and priorities mean that some cases are not processed as quickly as victims perceive they should be. Knowing who is assigned to your case and providing any additional discovered information is often vital to getting a case resolved.

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Superior Court

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1. How was I chosen for jury duty?

Your name was randomly selected (by computer) from voter registration and driver’s license records. Generally, all U.S. citizens age 18 and older are liable for jury duty in the county in which they reside. You must be able to communicate in English. If you have ever been convicted of a felony, you must have had your rights restored. You were chosen because you are eligible and able to serve.

2. What happens when I report for jury duty?

Jurors are instructed to report to the jury assembly room. The jury manager will call role, and give you an overview of the week ahead. The presiding judge will come into the assembly room to address the jurors and answer any questions. You will stay in the assembly room where we provide coffee, water, and magazines until you are called by panels to go into the courtroom for jury selection. You are welcome to bring a book to read while waiting in the jury assembly room, and restrooms are located close by.

In the courtroom, the judge will tell you about the case, and introduce the lawyers and others who are involved in it.

Next is the questioning process called voir dire, which means “to speak the truth.” Counsel from both sides will question you and other members of the panel to find out if you have any knowledge about the case, any personal interest in it, or any feelings that might make it hard for you to be impartial. Usually a panel of 12 jurors is selected to serve on a case.

3. How long will I serve on jury duty?

Jury service is for one week or until the completion of the trial if you are on a case that goes beyond one week. Most of our trials last no more than a day or two – some less than a day. You may serve on more than one jury during your juror service week. If chosen to serve on a jury, please arrive on time and return promptly after breaks and lunch. The trial cannot proceed until all jurors are present.

4. What should I wear for jury duty?

Dress comfortably. Suits and ties or heels and skirts are not necessary. But don’t get too informal - shorts and halter or tank tops are not appropriate in court. Hats are not allowed unless worn for religious purposes.

5. What if I have an emergency during jury duty?

Because your absence could delay a trial, it is important that you report each day you are required to. If a real emergency occurs – a sudden illness, accident, or death in the family – tell the court staff immediately so that the trial can be scheduled around you.

6. What types of cases will I hear during jury duty?

Jury cases are either criminal or civil.

Civil cases are disputes between private citizens, corporations, governments, government agencies, or organizations. Usually, the party that brings the suit is asking for money damages for some alleged wrong that has been done. The party that brings the suit is called the plaintiff; the one being sued is called the defendant.

A criminal case is brought by the state, city, or county against one or more persons accused of committing a crime. In these cases, the state, city, or county is the plaintiff, and the accused person is the defendant.

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Tax Commissioner's Office

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1. Do I pay taxes on my mobile / manufactured home?

Yes. Mobile / manufactured homes are considered personal property and are taxable in the state of Georgia. Tax must be paid annually with a due date of May 1. The owner of any mobile / manufactured home located in Murray County must file a return and obtain a location permit. In order to obtain this permit, the mobile home tax for the current year must be paid in full.

2. How is my tax bill calculated?

Once the property owner and the Board of Assessors have come to terms with an appropriate value, this value is provided to the Office of the Tax Commissioner for tax bill calculation. To calculate a tax bill, you must first deduct any exemptions that may apply from the assessed value - this generates a net assessed (taxable) value. Then you multiply the net assessed value by the millage rate.

3. Is there any way to reduce my tax bill?

Yes, there are several exemptions and special assessment programs available that may apply to your property. To learn more, please contact the Office of Tax Commissioner at (706) 517-1400 ext. 1.

4. What if I disagree with the Tax Assessors' value?

Taxpayers may challenge an assessment by Murray County Board of Tax Assessors by appealing to Murray County Board of Equalization or to an arbitrator(s) within 45 days from the date of the assessment notice. Once the Board of Equalization or the arbitrator(s) has rendered a decision, the taxpayer may continue their appeal to the Superior Court by mailing or filing with Murray County Board of Tax Assessors a written notice wishing to continue the appeal.

5. What is a millage rate?

The tax rate, or millage rate, is set annually by the Murray County commissioner and the Murray County Board of Education. A tax rate of one mill represents a tax liability of $1 per $1,000 of assessed value. Each governing authority estimates their total revenue from other sources. This figure is subtracted from their overall budgetary needs, and then a millage rate is set that will generate the necessary revenues to fulfill budgetary requirements.

6. What is the difference between fair market value and assessed value?

Assessed value is defined as being 40% of the fair market value. Property in Georgia is taxed on the assessed value.

7. What is property taxation?

Property tax is an ad valorem tax, which means according to value. Ad valorem tax, the tax collected by the tax commissioner, is based on the value of the taxable property in the county.

8. What property is taxed?

All real estate and personal property are taxable unless law has exempted the property. (O.C.G.A. 48-5-3) Real property is land and generally anything that is erected, growing, or affixed to the land. Personal property is everything that can be owned that is not real estate. Personal property typically consists of inventory and fixtures used in conducting business, boats, aircraft, farm machinery, motor vehicles, and mobile homes. Your household property is not normally taxable.

9. When is my tax bill due?

Taxes for real estate and business personal property are normally due in Murray County on December 1 each year. Mobile / manufactured homes are due May 1 of each year, and motor vehicles are due based on the owner's birthday. After the December 1 due date for real estate and business personal property, interest at the rate of 1% per month is charged.

Additionally, a penalty of 10% will apply to all taxes that are not paid within 90 days of the deadline. However, homesteaded property with a tax liability of less than $500 does not receive the 90-day penalty. If the property taxes remain unpaid, the tax commissioner has the right and responsibility to levy on the property for non-payment. Of course we consider this a last resort for tax collection and prefer to use other collection methods.

10. Where do I get a copy of my warranty deed?

You can obtain a copy of your warranty deed from the Clerk of Superior Court. This office is located in the Murray County Courthouse at 114 N. Third Ave., just across the street from our office.

11. Where do property tax dollars go?

Your property tax dollars help to:

• Support administration of county government and the public school system
  
• Build and repair public buildings and bridges
  
• Pay expenses of courts, county jails, and law enforcement
  
• Build and maintain county roads
  
• Provide for fire protection
  
• Provide for public health and sanitation

This is an abbreviated list - please see the Official Georgia Code for a complete list (O.C.G.A. 48-5-220).

12. Who decides how much my property is worth for tax purposes?

The Board of Assessors and their staff have the responsibility of determining the value of property in Murray County. Each year between January 1 and April 1, every property owner has the ability to declare a proposed value for their property (O.C.G.A. 48-5-9). These values are declared in the manner of "filing a return." Returns for real estate are filed in the tax assessor's office and returns for personal property are filed with the Board of Assessors. The Board of Assessors will review your proposed value, and if they disagree, an assessment notice with the Boards' value will be mailed to you.

13. Will paying my taxes late affect my credit?

When taxes remain unpaid for more than 90 days after their due date, the taxes are subject to a tax fifa (lien) being recorded in the Office of the Clerk of Superior Court. These records are public so credit bureaus may access them and may use them to adversely affect your credit. The tax office does not deal with these credit bureaus and so has no control of how they use the information or how often they update their records.

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Transit

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1. How do I schedule a trip?

Please call (706) 695-5161 at least 24 hours in advance of your trip.

2. Who can ride?

Anyone can use our transportation services - we're open to the general public 18 years old and up.

3. How much does it cost?

Murray County Transit fares for a one-way trip:

• 0-9 miles: $2
• 10.1 miles and up: $3

Please have exact fare if possible as drivers do not carry change. Personal care attendants accompanying or assisting persons with disabilities are permitted and will not be charged.

4. What if I’m covered by Medicaid?

Medicaid will pay for non-emergency, medical-type trips. Call (866) 388-9844 to schedule a trip. Medicaid Transportation Information

5. Do you still offer transit during bad weather?

If Murray County School System is closed due to inclement weather, Murray County Transit will also be closed. Murray County government weather postings will air on area radio and TV stations.